Inès
- Total activity 222
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 185
Activity overview
Latest activity by Inès-
Inès created an article,
Sound only on Microsoft Edge Browsers
A number of users have reported a blank screen when using the TVPlayer website on their Microsoft Egde browser. We have replicated this issue and have been able to resolve it by downloading the lat...
-
Inès created an article,
Changes to our cloud based recording service
From 29th August 2019, TVPlayer is longer be offering our cloud-based recording service.
-
Inès created an article,
Why are some episodes missing from On Demand?
We do not receive the recording directly from the broadcasters, so there can be occasional technical issues if the schedule changes or where the recording doesn't successfully generate and we can't...
-
Inès created an article,
Can I download shows to watch offline?
Our huge range of documentaries and shows from Humanity, Species, plus THINK History, THINK Travel and THINK Nature are available for download for Premium customers. Just go to the On-Demand sectio...
-
Inès created an article,
Can I watch TVPlayer outside the UK?
We only have a licence to make our service available in the UK. You must be based in the United Kingdom to use TVPlayer. However, if you're using a paid subscription, you are free to watch the con...
-
Inès created an article,
Do you have subtitles or audio description?
Subtitles and audio description are not available on TVPlayer. This is something that is under review and we hope to be able to offer accessibility services for our customers in the future.
-
Inès created an article,
Why are some programmes unavailable to watch?
Due to the content rights of people who make TV programmes, we are not allowed to stream some programmes online. Usually, the programmes TVPlayer is not allowed to show you are not available to wa...
-
Inès created an article,
How many streams can I watch at the same time?
TVPlayer Premium users can watch two streams, per account, at any one time. If you are a TVPlayer Basic user then you are able to one stream of content, per account, at any one time.
-
Inès created an article,
TVPlayer no longer supports EETV, Roku, Windows 10, Samsung and X-Box
After TVPlayer's change of configuration, our app is no longer supported on the following devices: Please note that you can still use the app on these devices but functionality is limited. EETV Ro...
-
Inès created an article,
How do I set up a TVPlayer subscription?
This article explains how to set up a TVPlayer account and subscription With your TVPlayer account, you can log into any supported device and watch the best TV channels and thousands of hours of to...