ERROR MESSAGE - 'Something went wrong during native playback'
ISSUE
You receive the error message 'Something went wrong during native playback'.
We have discovered an issue with our website on the latest version of Safari when running MacOS 10.14 4. We are working on a fix for this.
SOLUTION
The easiest way to work around this is to install and run a different browser such as Firefox or Chrome as the issue is not present on these browsers.